Volunteers enhance unique Discovery Center experience

By Letters to the Editor

To the Editor:
A volunteer by definition: a person who voluntarily offers themselves for a service or undertaking; a person who performs a service willingly and without pay.

Volunteering has been synonymous with American causes for well over 200 years. From a free will act of serving our country to one’s civic, religious, fraternal or political organization, Amer-icans each year freely give of their time.

The Flint Hills Discovery Center is a community-based organization. Like many of its peers, the Discovery Center relies on the goodwill and services of volunteers to deliver a variety of vital services. Of those services, the roles of knowledgeable and engaging volunteers, educators and exhibition interpreters are some of the most rewarding and challenging positions at the Flint Hills Discovery Center.

On a daily basis, our staff witnesses Discovery Center volunteers eagerly greet, engage and provide first-class customer service that instantly makes guests of all ages at ease and ready for a uniquely Flint Hills experience. The visitor comments reiterate this at our visitor services desk.

Our volunteers provide insights to enhance the visitor experience and share those with the Discovery Center’s volunteer coordinator and administration freely, which lets us understand and appreciate the needs and desires of our customers. They bring a variety of skill sets gained through work, life or love of the Flint Hills whether as KSU professors, Extension agents, area teachers or business professionals. More importantly, they believe in and support the Flint Hills Discovery Center mission: inspire, interpret, explore, preserve and care for the Flint Hills. For this I can’t say thanks enough.

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