Fort housing group earns top ranking in satisfaction

By The Mercury

Picerne Military Housing, a division of Corvias Group, a privately-owned, vertically-integrated real estate solutions group, announced today it has earned the highest resident satisfaction score among companies with portfolios larger than 10,000 units for the fifth year in a row according to the 2012 SatisFacts Annual Resident Survey.

Out of a possible 5.00 score, Picerne Military Housing residents gave the company a 4.25 in the 2012 survey, placing them in the superior resident satisfaction score category. Picerne’s property management teams were also rated as providing exceptional service at four neighborhoods and superior service at 30 neighborhoods in the military communities it manages throughout the U.S.

The SatisFacts survey is a resident relationship management service for a range of multi-family property management companies, including those that manage military housing. Residents served by nearly 200 property management firms participated in the 2012 survey interviews, which are voluntary and conducted at random over the phone and online. 

Picerne Military Housing is the property manager on seven different Army installations nationwide, including Fort Riley. Since 1998, they have worked as long-term partners with the military to understand and solve a wide range of their toughest housing challenges.

In this time, Picerne has built, renovated and managed more than 21,000 homes, 30 million square feet of space and 25,000 acres of land. They are a pioneering leader in the private construction and management of U.S. military housing, and have reshaped the expectations of what the quality of life can and should be for service members across the nation.

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